Shipping Policy

Last updated: March 1, 2026

Thank you for shopping with Nübae. Below you’ll find important information regarding our shipping process, delivery times, and order handling.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

During periods of high demand, holidays, or promotional events, processing times may be slightly longer.

Shipping Times

Estimated shipping times vary depending on your location:

• United States: 3–12 business days
• Canada: 3–12 business days
• United Kingdom: 3–14 business days
• Australia & New Zealand: 5–15 business days
• Europe: 5–15 business days
• Rest of World: 7–20 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout unless a free shipping promotion is active on our website.

Order Tracking

Once your order has shipped, you will receive a tracking number by email. Tracking updates may take a few days to appear after the package has been shipped.

Incorrect Address Information

Customers are responsible for ensuring that shipping information is entered correctly at checkout.

If an incorrect address is provided and the order has already been shipped, we may not be able to make changes or offer a refund.

Lost or Delayed Packages

We are not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances outside our control.

If your package appears lost or significantly delayed, please contact us at support@shopnubae.com and we will do our best to assist you.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by your local government.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging.

Contact Us

If you have any questions regarding shipping, please contact us:

Nübae
Website: shopnubae.com
Email: support@shopnubae.com